For members
Member-Facing AI Chatbot
A 24/7 chatbot for your website that answers member questions, calculates loan repayments and frees up your phone lines.
CU Chat
Two AI products. One platform.
CU Chat brings AI to every part of your credit union, from a Member-Facing AI Chatbot on your website to an Internal Knowledge Agent that helps your staff find answers fast.
- Free demo
- Prototype chatbot based on your website
- Available separately or together
Choose what you need
AI for your members and for your staff.
Available separately or together, so your credit union chooses exactly what it needs.
For staff
Internal Knowledge Agent
Give your staff one place to ask questions and get answers from your credit union’s own policies, procedures and documents.
Your data, protected
Your data never trains someone else’s AI.
CU Apps has secured an enterprise-level AI agreement that keeps your information protected. Your documents and conversations are never used to train external AI models.
Enterprise-level agreement
Backed by an enterprise-level agreement with our AI provider, giving your credit union contractual assurance over how data is handled.
Never used for training
Your documents and conversations are never used to train external AI models. Your information stays your information.
Private to your credit union
Your data stays isolated and confidential, never shared or pooled with other organisations.
Getting started
Talk to us and get started with CU Chat.
Book a call
We show you the features improving member service at other credit unions, and how they could help yours.
A 45-minute call
Customise your setup
From loan calculation features to naming your chatbot, we tailor CU Chat to your credit union’s needs.
Shaped around you
Grow with 24/7 support
Once launched, you can redeploy staff to focus on building your member base and increasing revenue.
Available around the clock
Independently certified
ISO/IEC 27001:2022 certified
CU Apps’ information security management system is independently certified to ISO/IEC 27001:2022, the international standard for managing information security.
See it in context
Bring your questions to a demo.
We will show how CU Chat could support your members, your staff and the way your team works.